Pizza fix, wine fix, Netflix, Stitch Fix... One of these does not belong in the corona-conomy. Stitch Fix is the online personal styling service that uses stylists and algorithms to send you curated boxes of outfits each month (are you boho chic or sporty grunge?). Stitch Fix was a rare profitable young techy start-up — now, it's back to unprofitable basics:
Drop the last name... Like Madonna, but not at all. Stitch Fix's customers have been increasingly dropping the "Fix" (aka: the stylist-curated subscription part that it's known for). Earlier this year Stitch intro'd "direct buy," offering the option to buy individual clothing items. While this makes Stitch Fix way less interesting (and Fix-y), it provides:
The value is in the "Fix" — and Stitch could lose it... While direct buy is helping Stitch coast, the auto-ship Fix subscription is the real money-maker. Monthly recurring revenue is what makes companies like Netflix beloved by investors. Yesterday, Amazon launched a $5/month ‘personal shopper’ Prime service for men (it already has a women's one). Amazon can afford to offer lower prices and better data insights, throwing another wrench into Stitch's "Fix" biz.