Friday Nov.11, 2022

👄 Amazon’s Alexa ache

Bad robot (Joby Sessions/Getty Images)
Bad robot (Joby Sessions/Getty Images)

Hey Snackers,

Happy Friday. A Syrian immigrant who came to the US with $14K and opened a gas station became a millionaire after selling the winning $2B Powerball ticket.

Stocks soared yesterday on news that inflation cooled more than expected last month, lifting investors’ hopes that the Fed will slow its roll on rate hikes. The Nasdaq spiked 7.3% and the three major US indexes had their best day in two years.

Thank you for your service: a big Veterans Day shoutout to everyone who’s served and defended the United States.

Alexcut

Amazon reportedly considers downsizing Alexa as tech giants scramble to cut costs

“Alexa, stop losing money”... There’s trouble in the house Bezos built: Amazon is looking to cut costs, notably in its Alexa division, a WSJ report says. In the past three years Amazon spent lavishly as ecomm demand surged: it hired 800K+ workers and splurged $10B on acquisitions, including Roomba maker iRobot and health clinic One Medical. But now that rising prices are denting profits, the Prime padre is looking to cut costs:

  • Try harder, Alexa: Amazon’s Alexa team has 10K+ employees (about as many as Snap and Airbnb combined) and has lost up to $5B annually in recent years. Now Amazon is said to be encouraging Alexa workers to find jobs in other divisions.
  • Company-wide: Amazon has lost $3B this year — after making $33B in profits last year. Cue: Amazon just announced a hiring freeze.

Alexa has company… Numerous tech giants have resorted to radical cost cutting as the Fed’s hikes have hit rate-sensitive tech businesses hard. This week Meta laid off 11K employees (13% of its workforce), and 330+ other techies have laid off workers this year. Others, including Apple, have frozen most corporate hiring and reeled in spending (think: less $$ for R&D and moonshots).

Not all cost cuts are created equal… Some are easier to reverse than others, and poorly executed cost cutting can be expensive: just look at Twitter, which is already trying to rehire some of the workers Elon fired just days ago. On the other hand, strategic cuts can pay off in the long run: by downsizing growth plans instead of laying off workers, companies like Amazon and Google hope to position themselves for an easier scale-up in the next boom.

Infla-date

Bumble’s dating boom slows as zillennial users cut swipey spend (and choose cheaper dates)

Cuffing szn is here… but investors have mixed feelings about Bumble. It grew sales 16% last quarter, but the pace of its swipe-driven growth is slowing. Bumble’s female-focused dating app also added a record 164K paying users last quarter, but experienced lower renewal rates on key paid subscriptions (especially with younger users). The company issued a weak forecast for this quarter as the strong US dollar hurts sales for its international dating apps like Euro-focused Badoo and Fruitz, which it picked up this year.

Post-work drinks… over Two-Buck Chuck. Since 2017 Bumble has nearly doubled its market share, but the brand is starting to see weaker spend from younger users on perks like unlimited swipes and extended matches. It’s a theme: this year nearly a quarter of millennials and nearly as many Gen Zers say they’ve gone into debt from splurging on dates, a recent survey found. Still:

  • Tinder owner Match Group beat expectations last week thanks to its diverse portfolio of 20+ e-romance businesses, including Hinge, which last month saw record downloads.
  • But Match also warned that the gloomy economy was weighing on discretionary app spend and hurting Match brands that serve swipers with lower incomes.

Finding a date is only half the equation… Inflation is forcing people to be thriftier — both with how they find dates and what they spend on dates. Nearly half of Gen Zers and millennials are having more budget-friendly meetups (think: walks, coffee dates), another survey found. As more singles prioritize IRL experiences over swipe sessions, $3 lattes could win over $3 extra swipes.

REKTX

The Crypto Catch-Up…

  • 🤔 Sus… After FTX imploded, a WSJ source said the crypto exchange secretly lent over half its customers' funds to its sister trading firm, Alameda Research, forcing FTX to suspend withdrawals as customers rushed to get their money back. And…
  • 🔎 Sleuthy… While Bahamas-based FTX crumbles, the SEC is investigating FTX’s separate US subsidiary. The commission is said to be looking into whether FTX.us sold unregistered securities — in addition to FTX's handling of Americans' money.
  • 📜 Policy… Before the FTX fiasco, lawmakers had been working with CEO Sam Bankman-Fried to shape industry-friendly crypto regulation like the Digital Commodities Consumer Protection Act. Any collab may now be toast as elected officials eye the fallout.

What else we’re Snackin’

  • Reverse: EV makers Nio and Rivian reported substantial third-quarter losses this week, with inflation pushing up Rivian's material costs. Production problems have plagued the broader industry.
  • Storm: 300K+ Florida homes and businesses lost power yesterday after Hurricane Nicole hit the Sunshine State on Wednesday. Nicole has since weakened into a tropical storm.
  • WeClose: WeWork plans to close 40 US locations as a cost-cutting measure. The coworking biz lowered its forecast for the year, blaming slower-than-expected growth as remote work continues.
  • Dried: Drought is shrinking the Mississippi River and US exporters are feeling the squeeze. Record low water levels create barge traffic jams, and the financial toll could reach $20B as exporters use costlier alts.
  • Carved: Carvana shares popped 32% yesterday after plunging nearly the same amount a day earlier, when the online used-car seller disappointed on earnings (still no profit). This year the stock’s down 97%.

Friday

  • Veterans Day
  • Earnings expected from Innovid

Authors of this Snacks own: shares of Amazon, Apple, Google, Match, Snap, and Twitter

ID: 2588573

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All of the sudden, the stock market seems to be running out of steam.

There’s no big mystery here. War in the Mideast has pushed up oil prices, which will help keep inflation elevated. And annoyingly high price increases in March have already pushed the June Fed rate cuts the market was banking on farther into the uncertain future.

All that’s added up to higher interest rates and lower stock prices.

Tech

AI needs so much electricity that tech companies are getting into the energy business

To accommodate tech companies’ pivots to artificial intelligence, tech companies are increasingly investing in ways to power AI’s immense electricity needs.

Most recently, OpenAI CEO Sam Altman invested in Exowatt, a company using solar power to feed data centers, according to the Wall Street Journal.

That’s on the heals of OpenAI partner, Microsoft, working on getting approval for nuclear energy to help power its AI operations. Last year Amazon, which is a major investor in AI company Anthropic, said it invested in more than 100 renewable energy projects, making it the “world’s largest corporate purchaser of renewable energy for the fourth year in a row.”

This can all feel like a bit of spin, as these tech companies move the narrative toward their use of green energy rather than questioning whether they truly need to be consuming so much energy in the first place.

That’s on the heals of OpenAI partner, Microsoft, working on getting approval for nuclear energy to help power its AI operations. Last year Amazon, which is a major investor in AI company Anthropic, said it invested in more than 100 renewable energy projects, making it the “world’s largest corporate purchaser of renewable energy for the fourth year in a row.”

This can all feel like a bit of spin, as these tech companies move the narrative toward their use of green energy rather than questioning whether they truly need to be consuming so much energy in the first place.

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Business

What’s on your mind?

Meta is rolling out a new chatbot, Meta AI, to its 3 largest social media properties: Facebook, Instagram and WhatsApp.

On Facebook the usual search bar for some users has been replaced with “Ask Meta AI anything” — a prompt that could give millions of people their first ever interaction with an AI chatbot.

Meta has been increasingly focused on AI ever since ChatGPT exploded into the mainstream in late 2022. In earnings calls, the focus has never been clearer: Facebook execs made ~10x more references to artificial intelligence than the Metaverse, the company’s previous primary focus which prompted its rebrand in October 2021.

Metaverse mentions

Meta has been increasingly focused on AI ever since ChatGPT exploded into the mainstream in late 2022. In earnings calls, the focus has never been clearer: Facebook execs made ~10x more references to artificial intelligence than the Metaverse, the company’s previous primary focus which prompted its rebrand in October 2021.

Metaverse mentions

When the chips are down

Super Micro Computer, which produces the kind of servers fueling the AI boom, declined to pre-announce earnings. This spooked investors and rattled the entire chips-producing sector. That sent Super Micro plunging 23%, and dragged down lots of their customers and suppliers down with it.

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Do you want to run the State Department of McDonald’s?

A couple of days ago, a tweet making fun at McDonald’s hiring a “Manager for Diplomatic Relations” went viral.

At first glance, the idea that McDonald’s, a burger franchise known for its double quarter pounders and perfectly salted fries, is expanding its diplomatic influence with policy makers in Foggy Bottom and the world at large sounds comical. But it’s actually crucial.

There are more than 40,000 McDonald’s locations spread across 115 countries around the world, and 90% of these stores are independently owned and operated franchises that pay royalties to the parent organization to operate. Tens of thousands of franchises operated by different owners with different beliefs, priorities, and values can get complicated, fast.

As we noted in Snacks in February, McDonald’s received heavy backlash from franchisees in countries including Saudi Arabia, Oman, Jordan, Kuwait, and Pakistan after McDonald’s Israel donated thousands of free meals to IDF personnel. But it wasn’t McDonald’s, as an entity, that made the donations. It was the owner of the company’s Israel franchises, who was acting under his own volition.

There are more than 40,000 McDonald’s locations spread across 115 countries around the world, and 90% of these stores are independently owned and operated franchises that pay royalties to the parent organization to operate. Tens of thousands of franchises operated by different owners with different beliefs, priorities, and values can get complicated, fast.

As we noted in Snacks in February, McDonald’s received heavy backlash from franchisees in countries including Saudi Arabia, Oman, Jordan, Kuwait, and Pakistan after McDonald’s Israel donated thousands of free meals to IDF personnel. But it wasn’t McDonald’s, as an entity, that made the donations. It was the owner of the company’s Israel franchises, who was acting under his own volition.