Slacking

Salesforce cements its B2B strategy with a possible (pricey) Slack-quisition

Snacks / Friday, November 27, 2020
"_Yes, we are proficient in Slack — professional Slackers._"
"_Yes, we are proficient in Slack — professional Slackers._"

Set your status back to "Active"... Just before Thanksgiving break, news broke that Salesforce is in advanced talks to buy Slack — according to WSJ's infamous "people familiar with the matter" (#PFWTM). Slack is the office messaging app that rules your life. Salesforce is the cloud software company obsessed with Customer relationship management (CRM). Think: salespeople compulsively logging interactions with leads — "sent 808th cold email to CFO."

  • Slack stock soared 39% for the week. The deal would likely value it at more than $17B, making it Salesforce's biggest acquisition. Slack hasn't been doing as well as Zoom in the WFH boom.
  • Salesforce stock dipped 4% on the possibility of another pricey acquisition. Over its 21-year history, Salesforce has leapfrogged by buying 60+ companies.

Joining #baby-yoda-memes channel... Salesforce and Slack have two things in common: they're both business-facing subscription cloud companies and they're both Microsoft rivals. Lately, Microsoft has been aggressively expanding its Teams suite, offering Slack-like collaboration features. It also has a cloud CRM competitor called Dynamics.

  • Over the years, Salesforce has moved towards becoming an "all-in-one" business software provider, offering services like data analytics.
  • This Slack-quisition would give it 130K+ paying Slack customers to further that goal — and gain an edge on Microsoft.

Salesforce is cementing its B2B focus... that's business-to-business. Microsoft has B2B and strong consumer-facing businesses (Microsoft Word, Xbox, LinkedIn). Even legacy B2B tech giant Oracle has been showing interest in consumers with its pending TikTok-quisition. Salesforce tried to buy LinkedIn in 2016 (but lost to Microsoft). Four years later, it's cementing its B2B-only strategy with this potential Slack-quisition.

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