You're on mute... Now repeat the 30-second spiel. Zoom has become a verb, a meme, and a lifestyle — but its latest earnings show the glory days may be fading. Last year, Zoom’s revenue more than quadrupled from the previous year as it led the WFH boom. Zoom's sales are still growing – but more slowly.
Zoom, zoom, zoom, zoom… I want you in my conference room. Zoom's growth is slowing as people return to offices and IRL events. It's also experiencing the "DPF Effect," aka: demand pulled forward. Growth that should've happened last quarter happened all at once last year. Now, Zoom's getting creative to help keep the boom going:
Zoom doesn't need to change its product... to keep growing post-pandemic. It just needs to keep expanding beyond work meetings. That’s why it’s putting its tech to work through live events and whitelabel licensing. Even with the Delta variant surging, the fully remote office life likely won’t last forever. But Zoom could thrive in a hybrid IRL-virtual future — if it offers the tools to support it.