Monday Oct.26, 2020

🌯 Chipotle's delivery dilemma

_E-burritos just aren't as tasty_
_E-burritos just aren't as tasty_

Hey Snackers,

First, we had sold-out "flights to nowhere." Then, we had pop-up restaurants in planes. Now, airline meals have invaded grocery stores. In the 2020 simulation, people miss plane food.

The stock market dipped over the week as lawmakers tried and failed (again) to agree on a 2nd stimulus deal. Investors are losing hope for pre-election aid.

On the pod: Redfin is enjoying “absolutely insane” housing demand thanks to record low interest rates. Tune in to hear why the housing recovery is K-shaped.

Guac

Chipotle reels in record sales, but takes a profit hit on delivery

Guac dirty to me... So extra. Chipotle's sales jumped 14% from last year to a quarterly record of $1.6B. Digital orders were the steak in Chipotle's earnings bowl, taking the limelight as we got guac all over our WFH laptops:

  • Digital sales more than tripled, helping offset lost traffic from depressed restaurant dining.
  • Online orders made up nearly half of the burrito legend's total sales. Despite the e-win and record sales, Chipotle stock fell because profit took a hit.

Dude, where's my carne?... ETA for your asada is 15 minutes, but Chipotle would rather you pick it up instead. About half of Chipotle’s digital customers chose delivery last quarter (instead of take-out or drive-thru) — that boosted costs and hurt profit:

  • Profit fell 19%, partly because of delivery costs. Food delivery companies often charge restaurants double-digit commissions on orders.
  • Chipotle says that the delivery fees it charges don’t fully cover the commissions it pays to partners like DoorDash and Grubhub.

Delivery success doesn't always deliver... Chipotle would've been better off if people only did drive-thru and/or pick-up. It's not in Chipotle's interest to go full-ghost kitchen (delivery only). That's why it opened 44 new restaurants last quarter, 26 of which include digital-order drive-thru lanes (aka Chipotlanes). Investment in take-out/drive-thru could be the secret salsa to fast-casual's pandemic profits.

Highs

Who's up...

Anime filter was a hit... Snap stock soared 55% for the week to a record high after the little ghost reported expectation-smashing earnings. Sales shot up 52% as advertisers started spending again, compared to growth of 17% in the previous quarter — you probably noticed more ads between "Kylie sizzles in red" and "Is your dog depressed?" Daily users grew 18% to 249M (but Snap still isn't profitable). Earnings were boosted by the FB ad boycott and India's TikTok ban. TBD if Snap can keep up the lucky growth.

Fridge is Truly stocked... Sam Adams-maker Boston Beer Company saw its stock soar 15% for the week to a record high on truly refreshing earnings. Boston Beer raised its financial forecast for the year, mostly thanks to the success of its Truly hard seltzer. Sales of Sam Adams and Dogfish Head fell, but growth of non-beer brands Truly and Twisted Tea helped offset those losses. With the big buzz around seltzers and teas, Boston Beer should probably rebrand to 'Boston Booze.'

Lows

...and who's down

Call Emily in Paris... Netflix needs some cheering up. The stream-icon added a disappointing 2.2M subscribers in its third quarter, compared to 10M in Q2 and 16M in Q3. Netflix stock fell 8% on the slumping growth. The subscriber boom from the first half of the year is over: Netflix added just 180K subscribers in the US and Canada because subscripturation (aka: subscription saturation) is real. Now the Flix is looking to emerging markets like India for its next 100M subs — customers in the Asia-Pacific region made up 46% of all new Flixers last quarter.

Not the Lays kind... Intel stock dropped 11% for the week after the famous chip-maker revealed not-so-chipper results for its data center unit. Sales of data-storing/processing hardware to companies and governments plunged 47% after two quarters of growth over 30%. Chip sales are booming, but customers don't want Intel's pricier ones — so it sold more "cheap" chips, driving down profit despite higher volumes. Intel beat earnings expectations, but investors were bitter about the data dip.

What else we’re Snackin’

  • Work: 7 side hustles you can start from your couch — because where else would we be?
  • Sweat: How to make the most of the fall running season and stay motivated even when it's cold and dark out.
  • Learn: 9 secret shortcuts of people who are good at everyday math (so you don't have to pull your phone out for the tip).
  • Think: Are we trading joy for modern comforts? Why happiness has fallen even though Americans have grown richer.
  • Live: 3 simple hacks to help you safeguard your most valuable commodity, time — burst working FTW.
  • Chill: How to make "pandemic winter" not totally suck, according to psychologists. Step one: don't focus on yourself.

🍪 Thanks for Snacking with us! Want to start getting Snacks daily? Sign up here for our daily market newsletter.

This Week

Disclosure: Authors of this Snacks own shares of Snap

ID: 1383559

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World

Do you want to run the State Department of McDonald’s?

A couple of days ago, a tweet making fun at McDonald’s hiring a “Manager for Diplomatic Relations” went viral.

At first glance, the idea that McDonald’s, a burger franchise known for its double quarter pounders and perfectly salted fries, is expanding its diplomatic influence with policy makers in Foggy Bottom and the world at large sounds comical. But it’s actually crucial.

There are more than 40,000 McDonald’s locations spread across 115 countries around the world, and 90% of these stores are independently owned and operated franchises that pay royalties to the parent organization to operate. Tens of thousands of franchises operated by different owners with different beliefs, priorities, and values can get complicated, fast.

As we noted in Snacks in February, McDonald’s received heavy backlash from franchisees in countries including Saudi Arabia, Oman, Jordan, Kuwait, and Pakistan after McDonald’s Israel donated thousands of free meals to IDF personnel. But it wasn’t McDonald’s, as an entity, that made the donations. It was the owner of the company’s Israel franchises, who was acting under his own volition.

There are more than 40,000 McDonald’s locations spread across 115 countries around the world, and 90% of these stores are independently owned and operated franchises that pay royalties to the parent organization to operate. Tens of thousands of franchises operated by different owners with different beliefs, priorities, and values can get complicated, fast.

As we noted in Snacks in February, McDonald’s received heavy backlash from franchisees in countries including Saudi Arabia, Oman, Jordan, Kuwait, and Pakistan after McDonald’s Israel donated thousands of free meals to IDF personnel. But it wasn’t McDonald’s, as an entity, that made the donations. It was the owner of the company’s Israel franchises, who was acting under his own volition.

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Nuke stocks up on AI excitement

For most of humanity, the thought of “nuclear-powered AI” sends a shiver down the spine. But the stock market is all for it! Just check out the list of top performing S&P 500 stocks this year. Just behind established AI plays — Super Micro Computer and Nvidia, you’ll find Constellation Energy, the largest operator of nuclear plants in the U.S. NRG Energy, which also operates nuclear plants, isn’t far behind. Bloomberg reports that CEO of power distributor Exelon — which spun off Constellation in 2022 — says in the Chicago area alone, AI could drive a 900% jump in demand for energy from data centers.

Tech

China makes Apple remove WhatsApp, Threads, Signal and Telegram from app store

In its latest move to restrict foreign tech, Beijing has ordered Apple to remove a number of popular messaging apps from its app store there, including WhatsApp, Threads, Signal and Telegram.

These apps had only been available through VPNs but were popular nonetheless, according to the Wall Street Journal.

Apple said the Chinese government asked them to remove the apps in the iPhone maker’s second biggest market over “national security concerns.” Last week, China told its state-owned telecoms to phase out the use of US chips by 2027.

Apple said the Chinese government asked them to remove the apps in the iPhone maker’s second biggest market over “national security concerns.” Last week, China told its state-owned telecoms to phase out the use of US chips by 2027.

Business

Tesla's recall reveals just how bad Cybertruck delivery numbers have been

Thanks to a recall of Tesla’s Cybertrucks, we now know how many of them have actually been delivered: 3,878 since the EV company began releasing them to customers in November.

In its third and fourth quarter earnings report, Tesla said that its current Cybertruck production capacity was greater than 125,000 a year. Musk had previously said he expected to produce 250,000 Cybertrucks a year by 2025.

Either way, that’s a lot more than the roughly 775 it’s delivered each month so far.

The recall is over an issue with the gas pedal pad that, the National Highway Traffic Safety Administration says when pressed, “may dislodge, which may cause the pedal to become trapped in the interior trim above the pedal.” The cause of the issue: “unapproved” soap that the manufacturer used to aid in getting the pad on the pedal.

A Cybertruck customer this week posted a TikTok about a terrifying incident in which this happened and “held the accelerator down 100%” in his 6,000+ pound vehicle. Thanks to some quick thinking where he held down the brake and put it in park, he wasn’t injured.

This is the long-awaited Cybertruck’s second recall since it came out five months ago.

Either way, that’s a lot more than the roughly 775 it’s delivered each month so far.

The recall is over an issue with the gas pedal pad that, the National Highway Traffic Safety Administration says when pressed, “may dislodge, which may cause the pedal to become trapped in the interior trim above the pedal.” The cause of the issue: “unapproved” soap that the manufacturer used to aid in getting the pad on the pedal.

A Cybertruck customer this week posted a TikTok about a terrifying incident in which this happened and “held the accelerator down 100%” in his 6,000+ pound vehicle. Thanks to some quick thinking where he held down the brake and put it in park, he wasn’t injured.

This is the long-awaited Cybertruck’s second recall since it came out five months ago.

Markets

Cocoa hits $11,000

Cocoa prices are breaking records on an almost daily basis — with cocoa futures closing at (another) all-time high of $11,020 per metric ton yesterday.

That’s up 158% since the start of the year, and over 4x on the typical prices seen in 2022 — as crop production continues to fall short of demand.

Major cocoa-producing nations like the Ivory Coast and Ghana, which between them grow about two-thirds of the world’s cocoa, have seen excessive tree failure due to disease, changing weather patterns, and hot, dry conditions causing devastating droughts.

As such, consumers are starting to see the effects of the largest cocoa supply deficit in over 60 years: “shrinkflation” and reduced-cocoa recipes might soon hit your favorite chocolate bars, and Hershey stock was recently downgraded. Unfortunately, the worst may still be yet to come: the International Cocoa Organization expects production to lag behind demand by 374,000 tons for the 2023-24 season.

Cocoa prices

Major cocoa-producing nations like the Ivory Coast and Ghana, which between them grow about two-thirds of the world’s cocoa, have seen excessive tree failure due to disease, changing weather patterns, and hot, dry conditions causing devastating droughts.

As such, consumers are starting to see the effects of the largest cocoa supply deficit in over 60 years: “shrinkflation” and reduced-cocoa recipes might soon hit your favorite chocolate bars, and Hershey stock was recently downgraded. Unfortunately, the worst may still be yet to come: the International Cocoa Organization expects production to lag behind demand by 374,000 tons for the 2023-24 season.

Cocoa prices

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Power

World out of balance: It costs the US 3¢ to make 1 penny

The cost of producing the US penny rose 13% in fiscal 2023 to 3.07 cents. Yes, that means that Uncle Sam loses more than two cents for every cent it produces. (And no, you can’t make it up on volume.)

For the record, that’s the 18th-straight year the penny’s face value has been below production costs, fueling calls for abolishing the lowest value denomination coin. Canada started to phase out the penny in 2013, joining Australia, Brazil, Finland, New Zealand, Norway, and Israel, according to Smithsonian Magazine.

3.07¢
Business

Netflix is going to stop sharing subscriber numbers

After posting subscriber numbers that beat expectations today, Netflix says it’s no longer going to share those numbers starting in the first quarter of 2025. That’s a big deal since subscriber numbers have long been one of the main metrics that investors have looked at.

“In our early days, when we had little revenue or profit, membership growth was a strong indicator of our future potential,” its shareholders letter read. “But now we’re generating very substantial profit and free cash flow.” The company said that it will focus on revenue and operating margin as its main financial metrics, while it will look at time spent on the platform to gauge customer satisfaction.

Another way to read this? They’ve hit market saturation and just aren’t going to be growing that much anymore, and they thought they’d end on a good note. Going forward they’re focusing on how to get more money out of the customers they do have.

They’re doing so by cracking down on password sharing and charging for extra members. They’re also pushing people to ad tiers, which are more profitable than non-ad tiers.

“Scaling ads to become a more meaningful contributor to our business in ‘25 and beyond,” Netflix said.

Netflix’s ads membership grew another 65% in Q1 over the previous one, after rising 70% the quarter before, and 40% of signups in ad markets continue to be for those ad plans.