Yoda

Disney is reportedly exploring a Prime-style membership to cross-sell products and experiences

Snacks / Thursday, September 01, 2022
Dreaming of Baby Yoda same-day delivery (Chukrut Budrul/Getty Images)
Dreaming of Baby Yoda same-day delivery (Chukrut Budrul/Getty Images)

(Yoda voice) “Sell more stuff, you will”… A new force is awakening in the Disney-verse. Yesterday The Wall Street Journal reported that the House of Mouse is exploring an Amazon Prime-style membership (a Disney adult’s dream). It could give fans perks and discounts — and give Disney a new way to promote its offerings and boost loyalty.

  • Expanding (biz) empire: A membership program could tie together Disney’s streaming content (think: the new “Obi-Wan Kenobi” series), products (think: toy lightsabers), and experiences (think: “Star Wars” rides at Disneyworld).
  • Integrated experience: Disney+ is said to be building tech that lets viewers order products using in-show QR codes. So in the future subscribers could book a Disneyworld trip and buy members-only merch without peeling their eyes off Yoda bae.

Membership mania… Disney isn’t the only one taking a page from the Prime playbook: titans like Apple and Walmart have launched subscription bundles in recent years to boost loyalty and sales. Memberships give companies tons of customer data, which helps them to strategically upsell.

  • Powerful perks: Earlier this month Walmart said it would add Paramount+ streaming to sweeten the deal for its $98/year Walmart+ membership program.
  • Subs for all: Disney already has a membership for superfans ($100-$130/year). But the new program would target more casual customers.

Memberships are peak “flywheel”... Disney CEO Bob Chapek has said he wants to use his company’s “franchise flywheel” to unlock fresh ways to cross-sell products. Translation: make fan-favorite franchises like “Star Wars,” “Toy Story,” and the Marvel Cinematic Universe even more lucrative by converting fans into loyal subscribers — and generate greater consistent monthly revenue.

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