(Yoda voice) “Sell more stuff, you will”… A new force is awakening in the Disney-verse. Yesterday The Wall Street Journal reported that the House of Mouse is exploring an Amazon Prime-style membership (a Disney adult’s dream). It could give fans perks and discounts — and give Disney a new way to promote its offerings and boost loyalty.
Membership mania… Disney isn’t the only one taking a page from the Prime playbook: titans like Apple and Walmart have launched subscription bundles in recent years to boost loyalty and sales. Memberships give companies tons of customer data, which helps them to strategically upsell.
Memberships are peak “flywheel”... Disney CEO Bob Chapek has said he wants to use his company’s “franchise flywheel” to unlock fresh ways to cross-sell products. Translation: make fan-favorite franchises like “Star Wars,” “Toy Story,” and the Marvel Cinematic Universe even more lucrative by converting fans into loyal subscribers — and generate greater consistent monthly revenue.